When you view the app it shows how far away your closest driver is at that time, gauge accordingly. If you're in a highly populated area you only need request 5-15 min in advance. If you already comfirmed your traveling time, our system allows advance booking. Just specify the date / time you need for the pick-up.
Advance booking need to be made at least 30 minutes in advance.
If the GPS location detected is wrong, you can tap to change the pick-up location, then manually key in the building name, block number, street name or postal code in the "Enter Address" field to correct it.
There is no additional surcharge for advance booking with Gogo.
Tipping is not mandatory. Tipping should be done at your discretion as a reward or as an additional incentive to driver in the following situation:
During the peak hour or traffic jam, most of the driver might be reluctant to get caught in the jam.
To pick you up from or to remote location. In this case, driver may have to take the extra effort to send you to or pick you up from that location. Most of them will make to make an empty trip to / from the pickup / drop off location.
